Payment Policy

Accepted Payment Methods

Ramirez Pet accepts American Express, Diners Club, Discover, JCB, Maestro, Mastercard and Visa through its payment provider. Available methods are shown at checkout.

How Checkout Works

Add items to your cart, proceed to checkout, enter your contact and shipping details, review the total and submit payment. Prices are in US dollars; applicable taxes are shown before you place the order. Shipping within the United States is free.

Payment Security

Payments are processed through secure checkout and our payment service providers. We do not ask you to send full card details by email. Your bank or payment provider may require additional verification.

Order Confirmation

After you place an order, we send confirmation to the email provided. Please check your spam folder and contact us if it does not arrive. A shipping confirmation with tracking follows when the order is dispatched.

Payment Problems

If payment is declined, check your card details, billing address and available funds, or contact your card issuer. Try another accepted card if needed. For a duplicate charge or other assistance, contact us with your order number; do not send your full card number.